There are more than six billion mobile phone users across the world, among them already one billion smartphones. The production of smartphones has already exceeded the production of traditional feature phones, making their importance in governance higher than ever. With this, many e-government services have become accessible through mobile technologies. Mobile solutions advance the quality and availability of public services and increase citizen participation not only in countries where ICT solutions are widely used, but also in developing countries. Our m-governance program looks at global examples and Estonian experience inj order to help bring public services closer to citizens.
Focus areas for training and consultancy
- Mobile services in the public sector: mobile parking payments, mobile public transport tickets, national exam results via SMS, mobile class teacher, direct dialing numbers for city services, SMS notifications and reminders from the municipality, m-solutions for tourism development
- Cooperation with the private sector: mobile payments, mobile banking
- Community mobile services: mobile neighborhood watch
- Mobile identification solutions: Mobile-ID – concept and implementation
Further topics are possible based on the needs and interests of the target group.
Mobile ID – Mobile-ID is service that allows a client to use a mobile phone as a form of secure electronic ID.
m- Parking – Mobile Parking, or m-Parking, is a convenient system that lets drivers pay for their city parking using their mobile phones.
Mobile Payment – Mobile Payment is a novel feature that allows customers to pay for goods and services using their mobile phones in place of credit cards.
e-School – e-School provides an easy way for education stakeholders to collaborate and organize teaching/learning information.
i-Voting – i-Voting is a system that allows voters to cast their ballots from any internet-connected computer, anywhere in the world.