For public authorities to function effectively, they must collaborate seamlessly—this requires interoperability. Interoperability goes beyond the simple exchange of information—it also involves social, political, organisational, and semantic factors. By promoting interoperability, public authorities can improve efficiency, reduce costs, increase transparency, and enhance the quality of services for citizens, businesses, and public officials.

A well-defined digital government reference architecture serves as the cornerstone of successful digital transformation. It facilitates the faster and more efficient implementation of digital initiatives, minimises errors, reduces design effort and costs, and ensures investments in future-proof, reusable components. Ultimately, this enhances the quality of public services and strengthens the digital state.

The e-Governance Academy’s experts have extensive experience in Whole-of-Government (WoG) interoperability projects across diverse regions, including the EU, Benin, Kyrgyzstan, Ukraine, Uganda, Djibouti, Saint Maarten, Zimbabwe, Faroe Islands and Bangladesh. Our experts follow internationally recognised standards and frameworks, drawing from best practices in Estonia, the EU countries and beyond. With a track record of successful implementations, eGA is a trusted partner in advancing digital government architecture worldwide.

What we provide

eGA supports governments in the development of interoperability architecture, which includes the following:

• Evaluating Whole-of-Government (WoG) interoperability and architectural maturity to identify gaps and opportunities for improvement
• Developing a national architectural vision for digital transformation
• Creating a National Interoperability Framework
• Developing a National Interoperability Reference Architecture
• Establishing an Interoperability Governance framework, supported by tools for managing WoG processes
• Implementing the interoperability-by-design paradigm through the development of an interoperability model
• Creating a conceptual model for integrating information systems and services
• Developing Business (legal and organisational), Data (semantic), Application, and Technology architectures
• Formulating an Implementation and Migration Plan for transitioning from the current architecture to the target architecture
• Providing consultancy on the implementation of the reference architecture
• Organising continuous monitoring to ensure compliance with requirements and the adaptation of the architecture as needed.