The four ages of e-governance

Public sectors are not immobile subjects whose ways and processes are set in stone. Indexes and rankings help us portray a state-of-the-art situation but, sometimes, we need to zoom out. Is it possible to identify general macro-trends in the past thirty years of governmental digital transformation? And what do they tell us about foreseeable improvements?

Linnar Viik is one of the founders of e-Governance Academy, with a long-standing experience advising governments on digital transformation that speaks for himself. Together, we take a look at past and future trajectories of e-governance development. Four ages for four decades, the most exciting of which is just about to start.