Terms & conditions

Welcome to the e-Governance Academy (eGA) website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern e-Governance Academy’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The website purpose is to share information about e-Governance Academy’s activities around the world.

The term e-Governance Academy or ‘us’ or ‘we’ refers to the owner of the website whose registered Office is Rotermanni 8, Tallinn, Estonia. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this Site is for your general information and use only. It is subject to change without notice. We do not provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. All trademarks reproduced in this website which are not the property of, or licensed to the operator, are acknowledged on the website. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offense.

This website may also include links to other websites. These links are provided for your convenience to provide further information. We have no responsibility for the content of the linked websites.

Your use of this website and any dispute arising out of such use of the website is subject to the laws of Tallinn, Harjumaa, and Estonia.


Cookies are small files, which are stored in your computer or other device when you visit a website, to monitor usage statistics and provide a better user experience. If you visit our website, we may use cookies or similar technologies to collect technical data about your use of our website, including your IP address, device identifiers, data viewed, language settings, and location data.

To disable cookies, please change the settings of your internet browser. Guidelines to manage or remove cookies can be found at https://www.allaboutcookies.org/manage-cookies/. If you disable cookies, you should keep in mind that all the functionalities of our website may no longer be available to you.

Ega.ee uses the following types of cookies:

  • Persistent cookies – necessary to browse the website and use its functions.
  • Session cookies – allow the website to remember your choices (e.g. language selection).
  • Analytical cookies – collect information about your behaviour on the website to enable us improve user experience.
  • Marketing cookies – use cookies to monitor content to personalise ads being shown.
  • Social plugin cookies – enable to share website content on social media.
  • Third party cookies – third party services or software (e.g. maps, videos, etc.) may send cookies to your browser.

Collection of personal data through the website

We collect certain personal data on our website to provide our services. We collect data that you submit to us as well as data that we receive when offering our services.

The data you submit to us includes information that we ask in web forms (e.g. name, email address). When you report a problem with our website, we will ask for your contact information along with a description of your problem. When you contact us via the email address, we will collect your contact information and any information you include your email. When you order a service or pay a bill online through our website, we ask for transaction information including your mailing address, email address and payment information.

In addition, when offering our services, we collect data as IP address, viewing information, cookie information, etc.

Personal data protection principles

e-Governanace Academy ensures the protection of personal data according to the EU General Data Protection Regulation (GDPR) and relevant legislation of the Republic of Estonia.

  • We process personal data lawfully, fairly and in a transparent manner
  • We always specify the purpose of our collection of personal data
  • We only ask for personal data that is relevant and necessary for the particular purpose
  • If needed, we keep the personal data updated and remove inaccurate or incomplete personal data
  • We do not store data for longer than is necessary for the purpose of processing personal data
  • We keep personal data safe and protected and do not share them without a legal basis with unauthorised third parties

For detailed information about the protection of personal data in the European Union and the General Data Protection Regulation, please follow this link: https://ec.europa.eu/info/law/law-topic/data-protection/data-protection-eu_en.

Within its projects, events and other activities, eGA processes certain personal data of individuals that is required for us to implement our mission and provide our services.

eGA prioritises the need to protect all personal data entrusted to us. We maintain administrative, technical and physical safeguards to this end (e.g. training of employees, access restrictions to information systems, etc.).

eGA does not disclose any of this personal data, except when we have the person’s explicit permission or under special circumstances, such as when it is required by law.

In the recruitment phase, eGA does not ask for data or documents that are necessary only during the employment relationship to implement the employment contract (incl. rules for organisation of work). eGA may collect additional information about a candidate during the recruitment process from public sources and the candidate has the right to consult the data collected as well as provide clarifications or objections. The CVs and personal data of candidates are deleted immediately after it is clear that the candidate was not selected or are stored upon the explicit consent of the candidate to be used for future cooperation proposals.

We process data lawfully, following the principles laid out in Article 6 of the General Data Protection Regulation:

  • Consent of the data subject – when the person has given consent to the processing of his or her personal data, whereas the consent can be withdrawn at any point in time;
  • Performance of a contract – preparation or execution of contracts to which the data subject is party
  • Compliance with a legal obligation – processing of personal data within the objectives and extent of legal acts (e.g. Accounting Act, Employment Contracts Act, etc.)
  • In order to protect the vital interests of the person – e.g. to call for emergency help
  • For purposes of legitimate interests – if eGA believes that its organisational interests outweigh the interests or basic rights and freedoms of a person when using their personal data, eGA will make a weighing decision, where it clarifies the purpose of the activity and legitimate interest and analyses whether the processing of personal data is necessary to achieve the purpose, whether the person may presume the processing of their personal data, and what the possible results of the processing of personal data are to privacy and freedom. If the weighing decision results in eGA’s interests outweighing the interests of the person, it is possible to use legitimate interest as a legal basis (e.g. asking feedback to provide better services and retain client relations, processing of personal data to prevent fraud, sending cooperation proposals and queries to eGA contacts, etc.).

eGA acts as the Data Controller of the personal data. To access, update and rectify your personal data, to exercise the right to object or the right to data portability, or apply to restricting the processing or erasing your data, please contact us at info@ega.ee and keep in mind that you will need to identify yourself in the email. We will reply to you within 30 days of your access request.

If you still find that the processing of your personal data is not compliant with data protection standards, you have the right to turn to the Estonian Data Protection Inspectorate.

Disclosure and updates

e-Governance Academy may periodically revise its Privacy Policy, website Terms and Conditions, and principles of using cookies on the website. Please visit this page regularly to be informed of any changes. With any questions, please contact info@ega.ee.

This Privacy Policy was last updated on 2 September 2019.