About us

Founded in 2002, the e-Governance Academy (eGA) is a non-profit think tank and consultancy organisation: a joint initiative of the Government of Estonia, Open Society Institute  (OSI) and  the United Nations Development Programme.

We create and transfer knowledge and best practice in the area of digital transformation: e-governance, e-democracy and national cyber security.

eGA can expertly empower your central and local government decision-makers to lead digital transformation programmes to create smart, sustainable and effective e-government, e-democracy and cyber security solutions. We make this happen through consultancy, training, networking, research and assisting you in the implementation of your e-government technical solutions.

e-Governance Academy’s management system for its project management, study visits and consulting services have been independently certified to ISO 9001:2015 standard. We play key roles in e-government and digital transformation policy planning and implementation including the formation of the lead organisations responsible for developing a nation’s interoperability framework and related legal and technical framework development and management.

Most notably, we have delivered digital transformation solutions in transitional societies, especially in Eastern and Central Europe, Asia and Africa. Additional cooperation projects have taken place with EU countries including Austria, Belgium, Faroe Islands (Denmark), Finland, Germany, Greece and Netherlands.

 

eGA is an Advisory Observer of the Secure Identity Alliance (SIA), the global identity and secure e-services advisory body, a member of Estonian Roundtable for Development Cooperation and a member of the Estonian Network of Estonian Nonprofit Organizations.

We adhere to the Code of ethics of Estonian non-profit organisations and the Estonian Diversity Charter.

eGA is audited annually by an internationally accepted audit company, currently KPMG Baltics.

 

Foundation articles

Foundation articles of the e-Governance Academy

We have cooperated with more than 200 organisations in 130 countries and regions.
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Mission

Facilitating the digital transformation of governments

e-Governance Academy helps governments increase their governance efficiency and improve their democratic processes. For this purpose, we analyse and create information about e-governance and transfer Estonian and international best practices around the world. Read more from the foundation articles of the e-Governance Academy.

Vision

The e-Governance Academy is a leading e-governance think tank and consultancy organisation. Read more from the Strategy of e-Governance Academy 2018-2022

Values

  • We act and advise independently of our political or economic stakeholders.
  • Personal experience. Our internationally recognised and highly experienced digital transformation experts and partners enjoy openly sharing their experiences with others.
  • We are open-minded. We share our best experiences and lessons with our partners and clients.
  • Flexibility and practicality. We listen carefully and learn about each country’s specific situation. We recommend localised solutions that can be practically implemented.
  • Customer-centric. As required, we cooperate with the private sector solution providers, however, we do not promote any specific technical platforms or companies. We independently recommend only the solutions that will best meet the needs or fit the requirements of each customer.
  • We focus on quality and speed. To achieve the best results, we place an enormous focus on the quality of our work and meeting agreed deadlines.
  • We treat everyone with respect. We value our employees and yours and promote a positive working environment on all projects.
Corruption prevention

Independence is one of the main values of the e-Governance Academy Foundation (eGA). The management board of eGA is constantly working on implementing and monitoring different measures to prevent corruption in the organisation and arranges awareness-raising activities to prevent corruption risks that can arise from insufficient work arrangements or carelessness of employees or experts.

 

The following main measures are in place to prevent corruption:

  • Yearly declaration of economic interests by employees,
  • Employees have to inform the management board about any parallel job engagements,
  • Removal from decision-making upon conflict of interest;
  • Mandatory reporting of gifts with an estimated value of over 100 EUR, whereas these must be either declined or handed over to the general usage of eGA.

To raise awareness on corruption prevention, the management board organises at least yearly information or training events on the subject.

Upon noticing a situation involving the risk of corruption or potentially leading to it, please inform us using one of the following channels:

  • sending an email to info@ega.ee
  • calling us at +372 663 1500
  • it is possible to submit anonymous messages via the ‘Get in touch‘ contact form on the eGA website.

Based on the content of the message, it will be forwarded either to the risk manager, management board or supervisory board (whichever party the message does not involve). After reviewing and analysing the message, the risk manager, management board or supervisory board will notify the sender of the results. In case of an anonymous message, the eGA management board may decide to publish the results of the analysis on the eGA website.

Internships at eGA

eGA accepts a limited number of unpaid interns every year. The requirements are the following:

  • Internships can be for a period between 1 and 3 months;
  • Interns are welcomed in the periods between 15 January – 15 June and 15 September – 15 December;
  • Interns need to have or study for at least a Master’s degree in a subject relevant to e-governance (such as public administration, law, IT, political science, etc.);
  • Interns need to be fluent in written and spoken English, any additional languages are a plus;
  • eGA reserves the full right to select interns as it sees fit.

Internships are unpaid and eGA does not provide any assistance with accommodation, visa applications or any other administrative issues. Interns will be provided office space and access to internet. Working hours and exact tasks will be decided together with the intern and can vary according to the personal qualifications of the intern, ongoing projects and other matters.

Examples of tasks for interns include:

    • Data gathering, processing and analysis for the National Cyber Security Index;
    • Data gathering, processing and analysis for research projects for e.g. the EU, the World Bank or other donors, on e-governance related matters;
    • Research and preparation of background reports on the e-governance and general economic and political situation in selected countries;
    • Editing eGA reports, presentations and publications, including translations;
    • Administrative and drafting support to project applications;
    • Logistical assistance in connection with the eGA annual conference and/or with visiting delegations.

Application

Applications for internships can be sent throughout the year but have to be submitted by 15 December for the spring period and 15 June for the autumn period.

The application should be written in English and include a CV and a letter of motivation, explaining the interest and previous experience of any matters related to e-governance.

Applications should be sent to info @ ega.ee and include the word “Internship” in the subject line.

Procurements

eGA is not a contracting authority, however we apply the general principles and requirements of Estonian Public Procurement Act and regard the applicable case law on public procurement matters of the Estonian Public Procurement Committee, Estonian courts and the European Court of Justice in order to endeavour for transparency, efficient employment of competition and equal treatment of market players in our procurements. Our donors may foresee more stringent of more elaborate rules that we shall reflect in the terms of our procurements.

You are welcome to participate in our procurements!

You can find information about our completed and ongoing procurements here riigihanked.riik.ee

eGA procurements tutorial

General overview of Estonian Public Procurement Register

More specific video guide to tenderers