Understand the status and future directions of e-Governance

We empower central and local government decision makers to lead
digital transformation programmes to create smart, sustainable
and effective e-Government, e-Democracy and
Cyber Security solutions.

{-- /.js-heroSlider --}
Over the past 16 years we have worked with over 130 organisations in 130 countries.
Explore
Wherever I look, I see how technology is transforming our world for the better. Estonia is contributing to this progress by sharing its experience with countries in this region and beyond. Furthermore UNDP helped fund Estonia’s E-Governance Academy that is working around the globe to promote the advantages of ICTs for governance and citizen engagement. Secretary-General’s Ban Ki-moon public lecture at Tallinn University
Read more
Estonia has realized the possibilities of having a connected and integrated system that is efficient and effective. Being able to collect, analyze and act on real-time data is key for making informed decisions. Estonia’s citizens are some of the best-connected in the world, which gives them access to information that can help improve their lives. During my visit I was most impressed by their public/private partnerships – at UNICEF, we are always exploring new ways of working with the private sector to use data to help children. Read more in Christopher Fabian's blog here.
Read more
We have to keep adding chapters to the success story of Estonia’s e-state, contributing to the understanding of the digitalised society and to analysing the problems and opportunities it presents. Championing this cause is the e-Governance Academy, which as a centre is shaping a new way of thinking in terms of how society as a whole is changing in the digital age. Speaking at the conference marking the 10th anniversary of the e-Governance Academy
Read more
The Estonian Center of Eastern Partnership appreciated the opportunity to cooperate with the e-Governance Academy in organising the e-Partnership Conference which united priorities important to both of us – the digital field and the Eastern Partnership. The overview which was compiled as a basis for the inaugural conference provided an adequate and comprehensive analysis of the cyber security and e-democracy situation in the Eastern Partnership countries. I would especially like to highlight the competence and methodological approach of the e-Governance Academy experts in creating the situation review which included dozens of interviews with high-level experts and decisionmakers, based on which the data were systemised and analysed. Moreover, I particularly value the recommendations that were emphasised in the overview and which act as a map to further develop the digital field in the Eastern Partnership countries.
Read more
The study visit was a quite impressive experience. We have learnt that Estonia built a citizen centric government that works for the people. That was an enormous take away for us. Often we don’t see government in that way. In the 21st century, the citizens are at the centre of the government and they have to come first. In the connection with the citizens centric approach, the National ID is the centre of all of services that the government provides to the citizens. It is also the sharing of information from one register to another, from one database to another through X-Road that facilitates government sharing information where citizens simply have to provide information once and it is convenient to citizens where they also own the information. Sometimes we think we need to have everything in order before taking actions and one of Estonia great lessons is that they take actions and legislation caught up. From a strategic perspective, what Estonia did was not always a planned strategy, they also gave them enough room to try and learn from mistakes. It is important for us because we have to understand that e-governance is not a straight line, we need to give ourselves a room to try, to learn, to make mistakes, to grow and to allow out strategies to emerge and not just have all planned.  
Read more
We thank e-Governance Academy for crucial consultation in implementing the X-Road based and full-functioning interoperability solution Nam-Road, and hope that Namibia will be a good example to follow for other African countries.
Read more
The study tour was a very enriching experience. I was really impressed with how all the systems are interacting with each other in Estonia, not only in healthcare but in all the areas that citizens are involved. Also, I think it is very positive that the citizen can access his/her own information. We will also look forward to put all of Panama’s healthcare systems - both public and private ones - in interaction to foster communication between different doctors and hospitals, reducing costs for the government and the patient by not duplicating analyses and tests. By doing so, healthcare services in general would greatly improve. I will suggest to my colleagues to participate in the e-Governance Academy’s study tour in Estonia if possible. One thing is to hear about the system from a stage or in a meeting, but another thing is to see it in person, interact, and to listen and ask questions directly from the experts. I will transmit all my learnings and experiences while in Estonia to my colleagues whom I cooperate with and hope we will find a joint understanding of how to continue on our path so our citizens can one day have an intercommunication of their information like in Estonia.
Read more
e-Governance Academy was very flexible and cooperative during the EU Twinning project. EGA mediated experts with up-to-date knowledge, who introduced us European best practices in e-governance development and stakeholder involvement. Furthermore, DEA also received useful consultation to amend Georgia’s e-governance laws according to European Union’s legislation. Twinning proved to be a successful combination of Estonian experts knowledge with Georgian beneficiary’s readiness to adopt e-government strategic, legal and interoperability frameworks compatible with EU systems.  
Read more
The most important thing for us in the e-governance study tour was to study the Estonian experience in developing their integrated e-government enterprise architecture named X-road and all the related aspects including data collection, data protection, cyber security and the legal framework. Right now, Indian government is designing it’s own national interoperability architecture and all the inputs from this program are very welcome for us. It was worthy to come, definitely! We had a very good learning experience and we’ll put some of the learnings into practice to improve e-government service delivery in India.
Read more
The role of the e-Governance Academy in the development of Tartu’s inclusive budget has been very important. It’s more than possible that it would never have happened without their involvement – they were the first ‘messenger’ who came to us. Kristina Reinsalu provided a comprehensive overview of the scenarios in use elsewhere in the world, assisted us in finding the right one for us and was of help as well when we came in for criticism following the pilot project. But working together we held our nerve, learned every lesson there was to learn from that first year and pushed ahead.
Read more
I am thoroughly impressed with the e-Governance Academy, their operations and personnel.  I don't believe I have ever worked with more efficient, smooth running, and innovative company such as this one.
Read more
The critical thing I have learnt from Estonia and e-Governance Academy is that the system of e-governance gives you the authority of your own data and empowers the citizens.
Read more
In one week i have spent in e-Governance Academy study visit, I have seen what i thought could not be possible. I have insight on much more comprehensive way to offer services to our citizens. My other great appreciation to Estonia is the reason why we do things, it is not about make things easier for the government to access data or to offer services. It is to do what is best for people. One of the other significant approach is empowering our citizens to support the process. I have noticed that in Estonia, it is all about participation and bringing citizens on board. It is Estonian government way of honouring citizens' thought and ideas. It is a powerful thing.
Read more
I am a firm believer that e-government is crucial to us achieving fiscal sustainability and transparency in the region. Already, the government of Estonia and e-Governance Academy are helping the Cayman Islands government and the government of Jamaica to achieve this goal of e-government on e-government platforms.
Read more
In an ever-changing world Estonia sets the example of creating a society where the government supports its citizens and entrepreneurs with the most modern and efficient services. The e-Governance Academy brings leadership, ICT and new ways of democracy together. They are mainly responsible for an open government where transparency, effectiveness and change are the foundation of a healthy society that is at the beginning of a prosperous future. Estonia shows that a small country can achieve big results with the right mindset and the true innovation is always welcomed here.
Read more
e-Governance is the future and the future is today!  For the people who are actually involved in the process of e-governance development, it is extremely important to have the ability to share experience and best practices with each other.  In this regard we are strongly tied with e-Governance Academy of Estonia and we enjoy this practice.  Their comprehensive expertise in e-Governance issues helps us to find new ways to make e-Governance an usual tool for everyday life.
Read more
The e-Governance Academy has consistently supported open democracy, increased involvement of citizens and judicious governance. Here at Praxis we’re always happy to invite experts from the academy to join us if we’re discussing links between the information society and state governance, which are important issues to us both.
Read more
Estonia is just an amazing place. /-/ I think the focus on using the modern tools to kind of recreate the public sector and reimagine how government and citizens interact through using technology based on radical transparency. It is just incredible impressive I don’t think I have seen that anywhere else in the world./-/ There are a lots of amazing and efficiencies in services, and the things I am impressive about is how quickly and efficient you can do different things from voting to setting up a business. What I most impressed with is how Estonian government thoughts about safeguarding citizen’s privacy while still using data very fully. The fact that every citizen can log in because of their unique identity and see every time the government has accessed data about them and why. I think it is really important piece of accountability for government.
Read more

Latest News & Views

Benin to develop data exchange platform based on…
Benin to develop data exchange platform based on Estonian model

06.12.2018
On December 5th, e-Governance Academy and National Information Systems and Services Agency (ASSI) of Benin Republic signed an agreement…
On December 5th, e-Governance Academy and National Information Systems and Services Agency (ASSI) of Benin Republic signed an agreement to design and implement the governmental interoperability…

Read more

The Vulyk pilot improved the understanding of ASC’s…
The Vulyk pilot improved the understanding of ASC’s tasks

13.11.2018
In couple of weeks eGA team in Ukraine finalises the 1st round of piloting of the information system Vulyk in…
In couple of weeks eGA team in Ukraine finalises the 1st round of piloting of the information system Vulyk in 10 administrative service centres (ASC). For now, 57…

Read more

eGA to help Ukraine to enhance networking between…
eGA to help Ukraine to enhance networking between IT directors

30.10.2018
On 1-2 November, the 4th Forum for IT Managers of Ukraine brought together up to 300 public sector…
On 1-2 November, the 4th Forum for IT Managers of Ukraine brought together up to 300 public sector IT managers to discuss how the rapid…

Read more

eGA to assist e-governance development in Benin
eGA to assist e-governance development in Benin

09.10.2018
Today, on October 9th, eGA and the Ministry of Digital Economy and Communication of Benin signed an agreement…
Today, on October 9th, eGA and the Ministry of Digital Economy and Communication of Benin signed an agreement to achieve the implementation of  governmental interoperability…

Read more

eGA to start cooperation project with UNDP
eGA to start cooperation project with UNDP

28.09.2018
In a high-level side event of the 73rd UN General Assembly, Estonia and the United Nations Development Programme (UNDP) launched their cooperation project…
In a high-level side event of the 73rd UN General Assembly, Estonia and the United Nations Development Programme (UNDP) launched their cooperation project to support the digital transformation of UNDP…

Read more

Linnar Viik: The beginning of digital transformation in Estonia
Linnar Viik: The beginning of digital transformation in Estonia

eGA Programme Director of Smart Government Linnar Viik talks about the factors that contributed to the rise of the e-state in Estonia more than 20 years ago.

eGA Programme Director of Smart Government Linnar Viik talks about the factors that contributed to the rise of the e-state in Estonia more than 20 years ago.

Andrew Keen: Staying Human in the Digital Age
Andrew Keen: Staying Human in the Digital Age

Entrepreneur and author of „How to Fix the Future“ talks about the challenges and options technology development raises for the people and governments.

Entrepreneur and author of „How to Fix the Future“ talks about the challenges and options technology development raises for the people and governments.

e-Governance Conference 2018 throwback
e-Governance Conference 2018 throwback

The conference featured 387 participants from 76 countries around the world. President of Estonia, Ms Kersti Kaljulaid shared her sharp insights into the state’s interaction with digital citizens. Ms Beth Simone Noveck, Mr Andrew Keen, Ms Guénaëlle Gault and Mr Niels Godfredsen inspired the auditorium with their keynotes. Take a look at the throwback of the event!

The conference featured 387 participants from 76 countries around the world. President of Estonia, Ms Kersti Kaljulaid shared her sharp insights into the state’s interaction with digital citizens. Ms Beth Simone Noveck,…

Speech of the President of the Estonia Kersti Kaljulaid
Speech of the President of the Estonia Kersti Kaljulaid

In the opening speech of the e-Governance Conference 2018 President of Estonia said that states cannot afford not to go digital and not to have e-government.

In the opening speech of the e-Governance Conference 2018 President of Estonia said that states cannot afford not to go digital and not to have e-government.

Handbook "e-Governance in Practice"
Handbook "e-Governance in Practice"

e-Estonia: e-Governance in Practice (2017) is the second and updated edition of our bestselling book which was firstly published in 2016. The book provides an overview of Estonian information society, how it is structured and managed.

e-Estonia: e-Governance in Practice (2017) is the second and updated edition of our bestselling book which was firstly published in 2016. The book provides an overview of Estonian information society, how it…