EU continues supporting Ukraine’s digitalisation together with eGA

eGA is launching the second phase of the EU-funded DT4UA project, which aims to continue supporting Ukraine’s digital European integration and develop secure, sustainable, and EU-compliant e-services and digital infrastructure. 

On 31 October, the project was kicked off with the event “Ukraine-EU: United by Digitalisation”. More than 100 representatives from the Ministry of Digital Transformation of Ukraine, other Ukrainian state bodies and the EU gathered to discuss its main activities. The new phase of the project involves further improvement of key state systems, in particular the Trembita and Vulyk systems, as well as trust services, electronic identification and interoperability.

“Today’s event is not just about a new project. It is about the next step in Ukraine’s European digital integration – a step that moves from national success stories to cross-border cooperation with the EU. This project brings Ukraine closer to the EU’s digital single market by aligning standards, improving interoperability, and enabling citizens and businesses to stay connected across borders,” said Asier Santillan Luzuriaga, Head of Governance, Rule of Law, European Integration and Civil Society at the European Union Delegation to Ukraine. 

“The European Union has supported Ukraine’s digital transformation from the very beginning. Together, we have launched dozens of services that have changed people’s everyday lives — from eMalyatko and e-Entrepreneur to educational documents and services for veterans. Cooperation with the EU helps us develop a digital state where everything works quickly, safely and transparently. I am grateful to our partners for their consistent support,” highlighted Mykhailo Fedorov, First Deputy Prime Minister – Minister of Digital Transformation of Ukraine.

Within the new phase of the DT4UA, eGA’s experts will implement strategic directions aimed at improving the efficiency of public services and strengthening the country’s digital infrastructure. In particular, the project provides for:

• The development and modernisation of electronic services, including cross-border services, will enable citizens to access public services more quickly and securely.
• Developing recommendations for the implementation of European legislation in the digital sphere of EU Data Governance.
• Implementing and advancing Trembita 2.0, a new version of the Ukrainian interoperability system.
• Launch and support of a Personal Data Access Monitoring Subsystem, which allows Ukrainians to see who and when has viewed their personal data.
• Support and implementation of the Vulyk 2.0 system, a software for the work of Administrative Service Centres.
• Institutional support for the Digital Competence Centre, which provides training for specialists and improves the digital capabilities of state bodies.

“Estonian e-Governance Academy, together with the European Union, is a longstanding partner in helping Ukraine to develop digital infrastructure and e-services. As Estonia strongly supports Ukraine`s path to the EU, one aim is also to assist it in aligning with EU standards. It is of utmost importance to support Ukraine in every domain, as well as to learn from Ukraine – this makes Europe and Ukraine stronger together. e-Governance Academy is great in leading the way,” said H.E. Annely Kolk, Ambassador of Estonia to Ukraine.

Among the first steps of the DT4UA project is updating the Vulyk system to connect new ASCs and launch priority services in Diia. The project will also introduce an electronic apostille, which will allow documents to be submitted via the Diia app and verified using a QR code. Another area of focus is digital diploma supplements, with the possibility of recognition and integration with European data repositories.

“We’re grateful to our European partners for their support and assistance. It’s truly valuable and is felt by millions of Ukrainians. Thanks to the DT4UA project, just two months ago, we upgraded Diia.Signature to an international format, and now Ukrainian documents are accepted across Europe. We’re also working together within the comprehensive e-Entrepreneur service to digitalise services for private entrepreneurs. Instead of bureaucracy and waiting in lines, they can now obtain permits and approvals electronically. Submitting an application takes only two seconds, and registering as an entrepreneur takes up to 10 minutes. It’s not just unique — it’s a ‘wow’ experience. There’s nothing like it anywhere else in the world. That’s why I’m confident our productive cooperation will only continue to grow,” emphasised Valeriia Koval, Deputy Minister of Digital Transformation.

In addition, the project provides for the development of recommendations for harmonising Ukrainian legislation with the Interoperable Europe Act, Data Governance Act and eIDAS 2.0, which will form the basis for the development of cross-border digital services and trust services.

“With EU support and Estonian experience, the e-Governance Academy continues to assist Ukraine in developing digital infrastructure and e-services, aligning them with the European Union’s standards. This project will contribute to the creation of systemic solutions that will strengthen and ensure a sustainable digital future for Ukraine,” highlighted Hannes Astok, Executive Director of the e-Government Academy.

The European Union systematically supports Ukraine’s digital transformation. Since 2016, the EU and its member states have invested more than €50 million in Ukraine’s digital transformation with the help of the e-Governance Academy. It has helped to develop and scale dozens of digital services, create the Trembita infrastructure for data exchange between state registries, and implement innovative solutions that ensure transparent interaction between the state, citizens and businesses.