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Supporting digital engagement

Digital transformation succeeds only when people are part of the process. Its success depends on the engagement of stakeholders and citizens—the primary users, beneficiaries, and often co-creators of digital initiatives.
Digital Engagement
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Developing digital democracy frameworks

Meaningful participation builds trust, strengthens policies, and ensures that digital solutions meet real needs. Without it, even the most advanced technologies risk failure, resistance, or underuse.

At eGA, we help governments make engagement a meaningful, structured, and results-driven process. With decades of experience in stakeholder collaboration, participatory policymaking, crowdsourcing, and digital democracy, we ensure that engagement is not just a formality but a tool for better decision-making.

Our expertise ensures that stakeholder engagement, citizen participation, and digital democracy efforts are strategic, inclusive, and outcome-driven. We combine big-picture vision with hands-on implementation—whether you need a roadmap, a platform, or a full engagement strategy, we help you turn participation into real impact.

What we provide

We support governments and organisations digital engagement by:

  • Defining barriers, enablers, aims, and success indicators
  • Mapping stakeholders and their roles
  • Selecting the most relevant engagement and communication channels
  • Co-designing strategies, roadmaps, projects, or frameworks with clear actions and responsibilities
  • Assessing technology, processes, and capacity-building needs
  • Monitoring impact and facilitating change management