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EU4DigitalUA: Interoperability, E-services and Cybersecurity for Ukraine
Duration
October 2020 - March 2024
EU4DigitalUA was part of the broader e-government support provided by the European Union to Ukraine, aimed at continuing the digital transformation of Ukraine and harmonising it with the EU Digital Single Market.
The project consisted of five components, equally split between two implementers, eGA and FIIAPP. eGA focused on enhancing the digital ecosystem through interoperability, digital government infrastructure development, digital services development, and cybersecurity.
The project operated under the challenging circumstances of the COVID-19 pandemic and, subsequently, during two years of the full-scale russian invasion. It adapted and provided timely and necessary assistance to the government. In response to the onset of russia’s full-scale aggression, the eGA team contributed to the backup and strengthening of digital government infrastructure elements, ensuring the operability of the main state registers and keeping the government operational and services available for citizens.
As a result, Ukraine’s government services are now more accessible to citizens and more efficiently provided by the government. Additionally, the project laid a solid foundation for accelerating the development of digital public services and building a digital Ukraine.
All activities were conducted in close collaboration with the Ministry of Digital Transformation of Ukraine.
The project was a continuation of the EGOV4UKRAINE project activities of the U-LEAD with Europe programme, implemented in 2016-2020 by the EU and the Member States’ support.
What did we achieve?
Ukraine’s government services are now more accessible to citizens and more efficiently provided by the government. Additionally, the project laid a solid foundation for accelerating the development of digital public services and building a digital Ukraine.
More precisely, the project’s work contributed to the development of digital infrastructure, supported the Trembita system, and facilitated its upscaling. In four years, the system has conducted more than 5 billion secure data exchanges between government information systems. This was achieved thanks to the project’s work on the modernisation of 10 major state registers, the creation of the Diia.Engine platform, and the implementation of 59 web services and 66 web clients based on the system.
EU4DigitalUA also contributed to the harmonisation of Ukrainian electronic trust services with eIDAS regulations. One of the most notable results of the project was the recognition of Ukrainian trust services as compatible with EU standards by the European Commission. This achievement brings Ukraine closer to the EU’s Digital Single Market.
The EU4DigitalUA project contributed to the roll-out of 54 digital services that made public services more accessible and efficient. Among them are 3 unique comprehensive services that contain up to 15 services each: e-Entrepreneur, enrolment of foreign students, and the e-Residency programme. The project has also contributed to the development of digital COVID certificates, extracts of no criminal record, and marriage registration applications in the Diia app.
Strengthening cybersecurity was also among the project’s priorities. Two waves of practical cyber exercises were conducted, and project experts developed recommendations for the exchange of information on cyber threats, which helped to improve the response to large-scale russian cyber attacks during the war.
Moreover, a Personal Data Access Monitoring Subsystem was developed and technically implemented. The subsystem will give Ukrainians control over the personal data that the government uses.
