UNDP Inter-regional meeting

Controlling Internet content: Policing, public policy or creeping censorship – Rafal Rohozinski, Advanced Network Research Group, Cambridge University (UK)

How ICT can change a country? An Estonian case – Ivar Tallo, Director, eGA, (Estonia)

Moderator’s concluding remarks

Multi-stakeholder partnerships in and for the Information Society: How it works – Simon Willis, Global Head for e-Government, Cisco Systems (UK) Moderator’s concluding remarks

Moderator’s closing remarks

MDG 1 case: Poverty eradication – Local e-Governance and community networks to empowering the poor – Raul Zambrano, Senior Policy Advisor, ICT and Governance, Democratic Governance Group, Bureau for Development Policy;

Pro-poor e-Governance for the MDGs – Lars Bestle, Programme Specialist, UNDP-APDIP

Pro-poor e-Government Case Studies from Asia-Pacific – Subhash Bhatnagar, Indian Institute of Management (Presentation via Skype video)

ICT and broadband for economic and social growth – Nicole Hill, Alcatel (France)

Empowering grassroots communities through ICT cooperative enterprises – Sean O Siochru, Director, NEXUS Europe (Ireland)

MDG 3 case: Gender Digital (In)Equality – Heike Jensen, Humboldt University, Berlin (Germany), Association for Progressive Communication (APC)

MDG 8 case: Principles and models of e-partnerships for development – Linnar Viik, Associate Professor, IT College (Estonia)

Moderator’s concluding remarks

Moderator’s concluding remarks

e-Consultation. Lessons of politika.lv – Krista Baumane, Publisher, Providus Public Policy Centre (Latvia)

e-Government—Driver of Public Sector Change and Modernization?

e-Leadership. Embracing the challenge of transformational change – Joe McDonagh, Director of Executive Education, Trinity College Dublin (Ireland)

e-Services. Front-office imperative – Juergen Nenz, Alcatel (Germany)

Adaptive and networked local government – Simon Willis, Global Head for e-Government, Cisco Systems (UK)

Interoperability challenges. Some preliminary lessons from Asia-Pacific – Shahid Akhtar, Programme Coordinator, and Sunil Abraham, Asia and Pacific Development Information Programme (APDIP), Bangkok Regional Centre, UNDP

Moderator’s conlcuding remarks

Initiating and managing change in local government and in municipalities – Hannes Astok, Deputy Mayor of Tartu (Estonia)

ICT-enabled change management in practice: Estonian reform experience – Liia Hänni, former Minister of Reform and Property and Member of Parliament (Estonia)

Moderator’s summary conclusions

Change through appropriate skills and involvement – Christine Leitner, Head of Center for European Public Administration (CEPA) Danube-University, Krems (Austria)

Change through executive education. Irish and British experience – Joe McDonagh, Director of Executive Education, Trinity College Dublin (Ireland)

Change through public service transformation. European experience – Jeremy Millard, Danish Technological Institute (Denmark)

Key questions: What is change and how to define it? How ICT can drive public sector modernization? How to plan it? How UNDP can help?

Format: Participants will comment on presentations and provide feedback on what should be included into the TOR for How-To Guide: Modernizing Public Service Organizations through e-Governance in terms of priorities. Afterwards, presenters will provide their view on the TOR.

Moderator’s summary conclusions

Role of ICT policies. The Estonian case – Margus Püüa, Head of Department of State Information Systems, Ministry of Economic Affairs and Communications

Role of CIO-s. Interoperability framework. The Estonian case – Arvo Ott, Member of the Management Board, eGA (former Head of central government IT department)

Key questions: What is change and how to define it? How ICT can drive public sector modernization? How to plan it? How to respond?

Format: Participants will comment on presentations and provide feedback on what should be included into the TOR for How-To Guide: Modernizing Public Service Organizations through e-Governance in terms of priorities. Afterwards, presenters will provide their views on the TOR.

Moderator’s summary conclusions

Joe McDonagh, Director of Executive Education, Trinity College Dublin (Ireland)

Conceptual model of ICT-enabled business process re-engineering. Objectives and Tools – Yuri Misnikov, ICTD Policy Advisor, Bratislava Regional Centre; Jeremy Millard, Danish Technological Institute (Denmark)

Case study review:

Estonia case: Government-wide OneStopShop/Single Window type Web portal case study;

Georgia case: Business processes re-engineering for anti-corruption, greater transparency and accountability (Chamber of Control)

Moldova case: Central Government reform

Asia-Pacific country cases: Interoperability challenges

Other cases studies upon interest

Key questions: What can be learned from the presented case studies? How to link public administraiton reform and e-Governance strategically and practically? What are main obstacles/barriers? How to overcome them? How to respond?

Format: Participants will comment on presentations and give answers to the above questions and suggest what should be included into the TOR for How-To Guide: Modernizing Public Service Organizations through e-Governance in terms of priorities. Afterwards, presenters will provide their views on participants’ comments.

Moderators’ summary conclusions