eGA is delivering training course for officials from India
Study tour to Estonia is second week from a e-Government Leadership Programme, where the first week of a course is delivered in Delhi. The main focus is change management – to achieve the common understanding in relevant development processes to use ICT in state and in a country in general.
It is a difficult task, as all states are in very different stage in using ICT in offering public services for the citizens. As the % of computer literate people is less than required for proper e-services usage, there must be the best possible solution and good budgeting plan compiled to face the equality requirements among citizens in the country.