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Supporting regional entrepreneurship through the adoption of innovative technologies, including AI, in public services
Duration
June 2024 - March 2026
The project “Supporting regional entrepreneurship through the adoption of innovative technologies, including AI, in public services” supported the modernisation of how regional authorities in Germany and Spain create modern, user-centric public services for startups and small businesses and strengthened officials’ capacity to apply new technologies effectively in their daily work.
Partners in Germany and Spain:
- German Federal Ministry for Economic Affairs and Climate Action, along with the reference region North Rhine‑Westphalia
- Government of Navarra: Department of Industry and Ecological Transition and Business Digitalisation
- Government of Extremadura: Ministry of Economy, Employment, and Digital Transformation
- Regional Government of Andalusia: Ministry of University, Research, and Innovation
- Regional Government of Madrid: Ministry of Economy, Directorate General for Self-Employed Individuals and Entrepreneurship
The project is funded by the European Union through the Technical Support Instrument (TSI), which is managed by the Task Force for Reforms and Investments (SG REFORM) under the European Commission’s Secretariat General.
Key activities
- SWOT analyses to identify gaps and opportunities
- Co‑creation of four prototype digital services
- Capacity‑building workshops and expert sessions
- Study visit to Estonia, Finland, and Denmark to learn from advanced e‑government practices
- Development of five strategic Technology Adoption Roadmaps
Main Outcomes
Key outcomes included the development of the Technology Adoption Roadmap to guide German and Spanish authorities in implementing innovative technologies for modernising entrepreneur‑facing services. This was achieved through comprehensive analysis, including a SWOT assessment, a review of innovative technologies, and a needs analysis for technology adoption, supported by service prototyping and roadmaps.
Another expected outcome was the strengthened capacity of German and Spanish authorities to utilise innovative technologies in modernising service provision for entrepreneurs, and enhanced cooperation between Spanish regions and Germany for ongoing knowledge exchange. This was achieved through targeted training programmes, study visits, and customised online learning initiatives.
Watch the video: Lessons from Germany & Spain on transforming public services for entrepreneurs
The views expressed are those of the speakers and do not
necessarily reflect the official opinion of the European Union.
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