Digital Maturity Assessment of Public Sector in Jordan

Governance and Engagement
Governance and Engagement
10/2020 - 03/2021
28 000 €
Project manager
Funded by

The e-Governance Academy experts conducted a digital maturity assessment of public sector in the Hashemite Kingdom of Jordan. The aim of the assessment was to evaluate the current digital maturity of the country’s public sector, draw general findings and offer suggestions for further activities in 12 e-government focus areas:

  • Political will and support
  • E-government coordination
  • Financing model
  • Legal framework
  • Digital databases, interoperability, secure data exchange
  • Secure digital identity and digital signature
  • Digital skills
  • Access to services, awareness-raising
  • E-participation
  • Information security
  • Telecommunications and digital infrastructure
  • International cooperation

The Digital Maturity Assessment report can be used as the foundation and inspiration for strategic national documents on digital transformation. The report also serves as an input to the Digital Landscape Assessment tool developed by the UNDP in cooperation with eGA, which helps identifying digital entry points for acceleration towards achieving Sustainable Development Goals (SDG).