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Stakeholder community for once-only principle: Reducing administrative burden for citizens
Duration
November 2016 - November 2018
Stakeholde
r community for once-only principle (SCOOP4C) investigated, discussed and disseminated knowhow on how the “Once-Only-Principle” (OOP) can be implemented in public service provisioning in order to significantly reduce administrative burden and simplify administrative procedures for citizens while reusing data among public administration with the control and consent of citizens.
eGA team contributed to the establishment of knowledge base about the good cases of OOP: altogether 66 cases and enablers of 14 domains such as Health, Education, Taxation have been identified, analyzed and documented in an online knowledge base. The knowledge base is available at the project website and they are accessible for free to registered users an serves interested actors in understanding how the OOP can be implemented.
The project had the following objectives:
- To build and sustain a stakeholder community (the SCOOP4C community) that discussed and shared experiences of once-only principle implementations for citizens (OOP4C) (and to some extent businesses), addressing issues of concern as well as key enablers for OOP4C implementations;
- To identify, collect, and share existing good practices of once-only implementations for citizens across Europe and establish a body of knowledge about the cases, including an understanding of existing concepts, approaches, and solutions;
- To discuss challenges, needs, and benefits of widely implementing and diffusing the once-only principle in co-creation and co-production contexts involving citizens and governments as data producers and consumers;
- To draw conclusions from comparing existing best practices with needs and challenges, including policy recommendations for a paradigm shift in the public sector and among citizens to build trust in data sharing among governments while reducing the need for citizens to repeatedly provide the same data in public services;
- To identify relevant stakeholders and develop a strategic stakeholder engagement plan to ensure sustainable implementations of the once-only principle with broad stakeholder involvement in various co-creative and co-productive public service contexts;
- To develop a tangible roadmap for future actions to implement, diffuse, and sustain concepts and implementations of once-only solutions for citizens.
FB page: https://www.facebook.com/SCOOP4C-182889372177751/
Vision of the once- only principle for citizens, including key enablers and major barriers
Gap analysis report of challenges, needs and benefits of the OOP4C analysis
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