eGA started training second-year Ukrainian digital envoys
The e-Governance Academy kicked off second-year masterclass for Ukrainian digital envoys on Saturday, November 16.
“We continue to help Ukrainians navigate the digital landscape and access essential e-services here in Estonia,” said Kristina Mänd, project lead at eGA. “In addition to building digital skills, the project fosters cooperation within the Ukrainian community, helping them feel more secure and adapt to everyday life more smoothly.”
The “Digital Empowerment of the Ukrainian Community in Estonia” (DEUCE) project focuses on strengthening digital skills among Ukrainians in Estonia, empowering them to make better use of digital services in their daily lives. Throughout the masterclasses, participants will work in teams to develop project ideas that address specific community needs, with guidance from eGA experts through outreach, webinars, and mentoring. This approach aims to equip participants with skills and knowledge that will support both their personal development and the community.
In the previous year, eGA trained the first cohort of Ukrainian digital envoys. Each team addressed unique challenges, such as the Tartu Help Bot team’s Telegram bot, which provides quick answers to common questions about refugee status, and the Scam Map project, a visual guide to help the Ukrainian community avoid fraud. Other initiatives included Professional Empowerment workshops to build job readiness and Easy Stuudium, which assists parents and children with essential educational tools.
The envoys engaged in total with 426 individuals in person through 20 events and reached an additional 45,800 people through communication activities. Through the combined efforts of eGA and the digital envoys, DEUCE’s outreach expanded to 155,800 people, with the project promoted across more than 30 social media channels and media.
Funded by a $236,000 grant from the United States Department of State, the DEUCE project will continue through September 2025.
Previously, eGA successfully implemented a similar project, “DRIVE: Digital Research and Impact for Vulnerable E-citizens”, in Ukraine, training 32 digital ambassadors who shared their knowledge with nearly 700 individuals.
The DEUCE project is funded by the U.S. Department of State. The views expressed herein are those of the e-Governance Academy and do not necessarily represent those of the U.S. Department of State.