Accessibility
On this website, it is possible to change the contrast of the content to make reading easier.
To enlarge the content, we recommend using the built-in functionality of the web browser: hold down the Ctrl key (Cmd key in OS X) and press the + or – key at the same time.
Another convenient option is to use the mouse: hold down the Ctrl key while moving the mouse scroll wheel. You can return to normal size by pressing the Ctrl and 0 keys at the same time.
All major operating systems include settings to increase the content displayed on the screen.
In Windows 7, you can find a program called Magnifier if you click on the “Start” menu button at the bottom left, type Magnifier (the first few letters are enough) and press Enter. A small window will open in which everything is magnified. By default, the program tracks the position of the mouse cursor. In Windows XP, you can find Magnifier by going to Start > All Programs > Accessories > Accessibility > Magnifier.
On Apple computers, to use zoom, navigate to: Apple menu > System Preferences > Accessibility (or Universal Access) > Zoom.
Study to Develop Public Service Centres in Timor Leste
The project increased the capacity of the municipal authorities in Timor-Leste to provide public services. Based on the study, the municipality administrations of Timor-Leste can pilot a public service centre based on a one-stop-shop approach.
Within the project, eGA experts conducted a study to recommend for Timor-Leste municipalities feasible options for public service centres based on a one-stop-shop approach. The study included the necessary policy and legal framework, and mechanisms for inter-ministerial coordination and harmonization to operationalize the service centres.
Moreover, in the feasibility study, eGA experts defined objectives, demand, budgeting, financing model of the service centres and a priority list of services that could be provided. The study assessed also the need for policy and legal framework re-adjustment and administrative simplification.
