e-Services Interoperability Framework and Building Policy Analyses

The e-Governance Academy was responsible for all aspects of development of e-Services interoperability framework and development requirements for e-services integration infrastructure. This project assisted the Government in producing standards as well as model processes for policy formulation, consultation, communication and adoption in e-services development for public institutions, which will then be incorporated into ministerial business processes. The project  also assisted the government in introducing relevant guidelines, methods, templates and other toolkits required for formulating policy in e-Services to all public institutions.