Accessibility
On this website, it is possible to change the contrast of the content to make reading easier.
To enlarge the content, we recommend using the built-in functionality of the web browser: hold down the Ctrl key (Cmd key in OS X) and press the + or – key at the same time.
Another convenient option is to use the mouse: hold down the Ctrl key while moving the mouse scroll wheel. You can return to normal size by pressing the Ctrl and 0 keys at the same time.
All major operating systems include settings to increase the content displayed on the screen.
In Windows 7, you can find a program called Magnifier if you click on the “Start” menu button at the bottom left, type Magnifier (the first few letters are enough) and press Enter. A small window will open in which everything is magnified. By default, the program tracks the position of the mouse cursor. In Windows XP, you can find Magnifier by going to Start > All Programs > Accessories > Accessibility > Magnifier.
On Apple computers, to use zoom, navigate to: Apple menu > System Preferences > Accessibility (or Universal Access) > Zoom.
Assessment of Public E-services Delivery in Luhansk and Donetsk
The e-Governance Academy (eGA) experts conducted an assessment of public e-services delivery by Administrative Service Centres (ASCs) in the Luhansk and Donetsk oblasts of Ukraine to learn their organisational, technical, and human capacity to be integrated into the nationwide data exchange platform “Trembita”. The assessment was conducted in the Administrative Service Centres (ASCs) that are created within the support of USAID Democratic Governance East Activity.
The assessment was a base for a roadmap development for ASCs to connect public e-service tools to nationwide secure data exchange “Trembita” and implement the data verification process to improve speed and quality of public services delivery to citizens of Ukraine.
The assessment was conducted within USAID initiative to strengthen the connection and trust between citizens and their government in eastern Ukraine to improve Ukraine’s governance and reform processes and help resolve community problems.
