Accessibility
On this website, it is possible to change the contrast of the content to make reading easier.
To enlarge the content, we recommend using the built-in functionality of the web browser: hold down the Ctrl key (Cmd key in OS X) and press the + or – key at the same time.
Another convenient option is to use the mouse: hold down the Ctrl key while moving the mouse scroll wheel. You can return to normal size by pressing the Ctrl and 0 keys at the same time.
All major operating systems include settings to increase the content displayed on the screen.
In Windows 7, you can find a program called Magnifier if you click on the “Start” menu button at the bottom left, type Magnifier (the first few letters are enough) and press Enter. A small window will open in which everything is magnified. By default, the program tracks the position of the mouse cursor. In Windows XP, you can find Magnifier by going to Start > All Programs > Accessories > Accessibility > Magnifier.
On Apple computers, to use zoom, navigate to: Apple menu > System Preferences > Accessibility (or Universal Access) > Zoom.
Increasing Digital Capacity of Zhytomyr Administrative Service Centres in Public Services Delivery
The project aims to contribute towards the availability and quality of Ukrainian public services offered to the residents of Ukraine, especially of the residents of Zhytomyr oblast.
The project will provide capacity-building support for ASCs on digital public services provision, including digital skills training and piloting a video consultation service. The activities will focus on selected Zhytomyr oblast’s hromadas/cities. However, the project results are scalable to support other Ukrainian oblasts in increasing their capacity to offer digital public services.
The project consists of four phases:
1. Assessment of digital maturity and development of recommendations to provide digital public services, incl. analysis of the situation and mapping of needs and development of a digital strategy plan.
2. Conducting digital skills training for selected 5-10 ASCs, whose representatives will be trained in Ukraine and during a study visit to Estonia.
3. Conducting video consultation service pilot for selected 2-3 ASCs, to offer Ukrainian citizens both in and outside Ukraine an additional opportunity to obtain information about the public services offered by ASCs.
4. Sharing the lessons learned and best practices with other ASCs in Ukraine.
