Closure Event of the Twinning Project “Strengthening the Efficiency of IDDEEA”


e-Governance Academy participated the Closure Event of the Twinning project “Strengthening the Efficiency of the Agency for Identification Documents, Registers and Data Exchange of BiH – IDDEEA” on 19 of May. The closing of the project took place in Banja Luka, Bosnia & Herzegovina.

From Estonia, H.E. Mr. Arti Hilpus, Ambassador to Bosnia and Herzegovina, Mrs. Mari Pedak, and Mrs. Monika Lekic from e-Governance Academy made the speeches and presented the main achievements of the project.

The overall objective of the project was to contribute to a reformed, efficient, transparent and service oriented Public Administration in Bosnia and Herzegovina. The purpose of the project was to enhance technical and human capacities of the Agency for Identification Documents, Registers and Data Exchange of Bosnia and Herzegovina (IDDEEA).

The three basic components of the project were improvement of logical and physical information technology, improvement of IT experts’ skills and education of primary and secondary users of IDDEEA information system. e-Governance Academy was responsible for conducting experts missions and delivering 9 training sessions for the 150 employees from competent authorities. In addition, in the scope of the twinning project e-Governance Academy organized and hosted 2 study visits in Tallinn, Estonia.

IDDEEA was established in June 2008. The Agency is responsible for setting standards in the field of identification documents, administration and maintenance of servers which contain data from central registers, applications hosting through which competent authorities conduct administrative procedures related to the issuance of identity documents, maintaining data transmission network between institutions at all levels of government and personalization (printing) of personal documents.

The European Union financed this Project in amount of 600,000.00 EUR under IPA 2011. The project activities lasted 18 months (from 26th of November 2013- until 25th of May 2015). The project was implemented by an Italian-Estonian Consortium – CSI Piemonte from Italy, Estonian e-Governance Academy and Estonian Ministry of the Interior.