Accessibility
On this website, it is possible to change the contrast of the content to make reading easier.
To enlarge the content, we recommend using the built-in functionality of the web browser: hold down the Ctrl key (Cmd key in OS X) and press the + or – key at the same time.
Another convenient option is to use the mouse: hold down the Ctrl key while moving the mouse scroll wheel. You can return to normal size by pressing the Ctrl and 0 keys at the same time.
All major operating systems include settings to increase the content displayed on the screen.
In Windows 7, you can find a program called Magnifier if you click on the “Start” menu button at the bottom left, type Magnifier (the first few letters are enough) and press Enter. A small window will open in which everything is magnified. By default, the program tracks the position of the mouse cursor. In Windows XP, you can find Magnifier by going to Start > All Programs > Accessories > Accessibility > Magnifier.
On Apple computers, to use zoom, navigate to: Apple menu > System Preferences > Accessibility (or Universal Access) > Zoom.
Development of digital municipal services for demobilised veterans in Ukraine
Supporting those who defended their country means ensuring they can access services quickly, fairly, and with dignity. This project focused on developing user-friendly, accessible digital municipal services for demobilised veterans in Ukraine, beginning in the Zhytomyr and Vinnytsia regions.
Local governments are on the frontline of providing public services, yet Ukrainian veterans often face complex procedures and long waiting times. By introducing digital solutions, municipalities can improve efficiency, transparency, and accessibility, ensuring that veterans receive the support they deserve while reducing administrative burdens.
What the project delivered
- Digitalisation of services – analysis and reengineering of three key municipal services for veterans, making them available online.
- Integration with state systems – linked local services with the State Register of Veterans and other institutions to enable seamless data exchange.
- Capacity building – trained local officials to manage and deliver digital services effectively.
- Policy input – developed recommendations to improve legislation and regulatory frameworks for veteran services.
- Awareness raising – created information materials to ensure veterans know about and can use new services.
The project enhanced municipalities’ ability to deliver essential digital services, strengthened cooperation between local authorities and the national government, and served as a scalable model for other Ukrainian regions. Most importantly, it contributed to making daily life simpler for thousands of veterans and their families.
