Study visits

eGA's tailor-made study visits clarify how your country can boost its digital development and competitiveness.  

Attend eGA customised study visits and you can benefit from our 20 years of experience assisting over 140 countries in the area of digital transformation!

eGA’s study visits clarify the decisions that you need to make to build or enhance administrative capacity and develop sustainable public service delivery in your country.

Whether you are a decision maker, influencer, or an expert in the field, in our courses you will be introduced to the best practice ICT-based solutions via consultations and productive discussions.

Through the collaboration of all participating delegates and eGA experts, you will gain multi-layered insights to help streamline your future plans.

We assure that after our training course there will be sufficient knowledge in your country to run e-government processes without constant need for external help.



Topics of study visits

Best practice study visit includes the following topics:

  • Organisational, legislative and technological set-up of digital transformation
  • E-government
  • E-democracy tools and e-participation
  • Cyber security on national level
  • Digital (electronic) ID
  • E-health solutions and administration
  • ICT in education
  • I-voting
  • E-tax
  • Smart city and municipal ICT solutions
Lecturers and advisers

You will receive training and consultations from a range of eGA and its external experts who have extensive experience in digital transformation.

Our in-house senior experts are former Estonian government and municipal decision-makers with significant expertise in digital transformation.

You will hear true stories, not theory, directly from those involved in Estonia’s digital transformation. Our experts will also draw from their experience gained from assisting more than 130 countries with their digital transformation challenges.

In our training courses, seminars and interactive webinars we tell transformation stories of various countries, highlighting best practices and lessons learned.

Moreover, eGA cooperates closely with various government agencies, academic institutions and private sector companies to offer you full support in implementing various digital transformation projects in your country, based on your ideas and inspiration gained from the trainings.

Tailor-made training programmes

We’ll collaborate closely with you to tailor a training programme to meet your nation’s particular circumstances. 

With eGA’s 18 years of experience in providing consultations in more than 130 countries, you can feel confident that eGA has not only the background knowledge on topics of importance to you but also that our experts can provide you with up-to-date lectures, situational analyses and relevant suggestions.

At the end of the course, we can move forward with more specific activities, narrow down the topics for consultancy and help to prioritise the next steps of your digital transformation.

Your training courses include:

  • Group lectures and discussions
  • Visits to various Estonian government organisations, educational institutions, NGOs and private sector companies, involved in Estonia’s digital transformation
  • Meetings with civil servants and representatives of various institutions to exchange experience and find answers to your questions about e-governance administration
  • Meetings with key people behind the scenes of Estonia’s successful e-society
  • Opportunities to witness the use of ICT in daily life through city tours and other activities

Consultations in your country

We organise visits of eGA experts to your country to meet e-government officials and stakeholders, share our knowledge on digital transformation through seminars and workshops, map the current e-government situation and propose ideas for next steps on your digital transformation journey.

e-Course  – webinars & discussions online

Read more about our  e-Course!


Tailored study visits can take place in Estonia or your country. We have significant experience of both scenarios.

Most delegates feel inspired by the experience of witnessing Estonia’s e-government first hand. On numerous occasions an important benefit of this “real experience” has nudged the delegation members forward, to take concrete steps on the road to digital transformation of their country.

Ideally your study visit is bespoke, designed and delivered to your country’s team alone, however in some instances for logistic or economic reasons we can combine delegations from more than one country, if the situation merits such an approach.

Each course usually runs for 3-5 days either in English or Russian. French translation is also available.

Enquiry for e-governance training

  • Please enter a number from 1 to 100.