Accessibility
On this website, it is possible to change the contrast of the content to make reading easier.
To enlarge the content, we recommend using the built-in functionality of the web browser: hold down the Ctrl key (Cmd key in OS X) and press the + or – key at the same time.
Another convenient option is to use the mouse: hold down the Ctrl key while moving the mouse scroll wheel. You can return to normal size by pressing the Ctrl and 0 keys at the same time.
All major operating systems include settings to increase the content displayed on the screen.
In Windows 7, you can find a program called Magnifier if you click on the “Start” menu button at the bottom left, type Magnifier (the first few letters are enough) and press Enter. A small window will open in which everything is magnified. By default, the program tracks the position of the mouse cursor. In Windows XP, you can find Magnifier by going to Start > All Programs > Accessories > Accessibility > Magnifier.
On Apple computers, to use zoom, navigate to: Apple menu > System Preferences > Accessibility (or Universal Access) > Zoom.
Anne works at the e-Governance Academy as a Senior Expert and a Service Management Lead. Anne’s main tasks include the preparation of projects and coordination of their implementation. Anne has extensive experience in the development of service systems and organizational management systems in both the public and private sectors. She has led cross-organisational projects for the transition to services- and process-based management, and for the digitalisation of public services.
She was responsible for designing e-services for drivers and owners of vehicles, in the Estonian Road Administration in 2014 – 2020. Between 2002 and 2007, she headed the implementation of electronic data management, and the transition of health insurance registers over to the SAP CRM platform, in the Health Insurance Fund.
Anne holds an MBA degree from the Estonian Business School in social sciences, an MBA degree from the University of Tartu, Pärnu College in business management, and a Bachelor’s degree from the Estonian Business School in financial analysis.
Anne speaks Estonian, English and Russian.
