The first G2G e-services available via “Trembita”


The first two government institutions – the State Service of Ukraine on Medicines and Drugs Control, and the National Health Service of Ukraine are exchanging information via the data exchange solution “Trembita” to control the validity of medicine licences in retail sales.

Trembita has made our work more efficient. Trembita will improve the quality of the services provided by the State Service of Ukraine on Medicines and Drugs Control, will ensure the transparency of our work and become a powerful tool in preventing corruption manifestations,“ said Roman Isaenko, Head of State Service of Ukraine on Medicines and Drugs Control.

By autumn, the Ministry of Internal Affairs will be ready to share and use electronic data about passports, and about wanted persons. This data will be available also for the State Fiscal Service, where officials can check the status of persons while providing administrative services. The improved status control of people will help to reduce identity frauds.

According to the team leader of the EGOV4UKRAINE project, Mari Pedak, the first beneficiaries of the Trembita system are the government agencies who have the political will and passion to make their services more efficient and transparent. „State Service of Ukraine on Medicines and Drugs Control and National Health Service of Ukraine are an excellent example of how to use Trembita to make their daily work more efficient,” said Pedak.

The secure data exchange via Trembita does not happen at one click. First of all government institutions should conduct a business analysis and determine which information should be exchanged between institutions. Secondly, a legal collision which prevent the electronic data exchange should be discovered and eliminated. Thirdly, an agreement on information exchange must be signed between parties. When the three steps are made the IT-development can start.


Screenshot from video of “Trembita”

Every day, up to 20 people are involved in making the data exchange possible. The team includes officials from the State Agency for e-Governance of Ukraine and the State Enterprise «State Center of Information Resources of Ukraine», IT experts and officials from authorities, IT experts from EGOV4UKRAINE project and IT experts from projects realised by other donors.

The Trembita system is an enabler for better administrative services, but first there needs to be political will and regulations. The secure data exchange needs 20% effort from IT experts and 80% effort from officials to change the regulations and renew administrative services,“ said Mari Pedak.

This year, the EGOV4UKRAINE project aims to provide assistance for connecting 55 government institutions to the Trembita system for making data run, not people. To date, the following government institutions are interested in connecting their registries and databases to Trembita and create services for officials and citizens:

  1. Ministry of Finance of Ukraine
  2. State Service of Ukraine on Medicines and Drugs Control
  3. Department of registration of Kharkiv City Council
  4. Pension Fund of Ukraine
  5. National Health Service of Ukraine
  6. State Space Agency of Ukraine
  7. Ministry of Internal Affairs of Ukraine
  8. State Financial Monitoring Service of Ukraine
  9. State Fiscal Service of Ukraine
  10. Ministry of Social Policy of Ukraine
  11. State Agency of Fisheries of Ukraine
  12. State Service of Ukraine for Food Safety and Consumer Protection
  13. State Migration Service of Ukraine
  14. Ministry of Justice of Ukraine
  15. State Emergency Service of Ukraine
  16. Ministry of Foreign Affairs of Ukraine
  17. Ministry of Education

Screenshot from video of “Trembita”

Preliminary agreements (Memorandum of Cooperation) to begin data exchange via “Trembita” system are signed with State Fiscal Service, Ministry of Internal Affairs, Ministry of Foreign Affairs, Ministry of Communal and Regional Affairs. The agreements are waiting to sign with the Ministry of Justice, the Ministry of Finance and the Ministry of Education.

The Trembita system is developed and implemented by e-Governance Academy, Cybernetica Ltd, and SoftXpansion Ltd with the support of the EGOV4UKRAINE project by U-LEAD with Europe Programme. EGOV4UKRAINE project is funded by the European Union and its member states Denmark, Estonia, Germany, Poland and Sweden. The Trembita system is based on improved Estonian data exchange platform X-road (UXP).