The project EGOV4Ukraine improved the public service delivery in Ukraine and empowered digital transformation by developing and implementing comprehensive and efficient the Trembita data exchange system and the Vulyk information system for administrative service centres.
The Trembita system ensures the interaction and secure data exchange between state registers and information systems, laying the basis for the electronic service provision for citizens and businesses.
As the result, the Trembita system connects more than 80 authorities and local governments of Ukraine and works as the basis of the most popular e-services, and more than 250 administrative service centres (ASCs) across Ukraine are connected to Vulyk.
The project was part of Ukraine’s decentralisation programme for more transparent and accountable governance and supports activities financed by U-LEAD with Europe programme. The programme was financed by EU and its member states Denmark, Estonia, Germany, Poland, Sweden and Slovenia.
What did we do?
The specific objectives were:
To develop comprehensive and efficient ICT architecture to support the decentralised public service delivery in the local governments.
To develop information systems, supporting data exchange and service delivery by electronic channels, both in ASCs (administrative service centre) and self-service online channels. The key systems are: