Keyword: e-Services
Let’s face it – we are more used to talk about the results achieved through digital transformation, its success stories and business cases, rather than drawbacks or failures. Despite, in any case, a growing trend of re-humanizing digitalization processes, with private change-makers and CIOs increasingly talking about drawbacks and lessons learnt too. But some needs […]
Implementing new technology, both in the public and private sectors, is often regarded as a matter of developing products and services. In addition to code itself, design thinking has recently come to play an important role in identifying users’ needs and process challenges. But some argue that tech is not just a product – […]
This year’s e-Governance Conference has been a key moment of observation and learning to walk the path of digital transformation. Plenty of interesting sessions and contents for all tastes – from AI to cyber-resilience, to digital sovereignty and proactive services. For one session, though, we went for the helicopter view (quite literally). How does […]
The wait could not have been faster. Just one week to go to e-Governance Conference 2022, to discuss resilient and seamless governance with high-level government representatives, experts, and academics. So let us do the honours with an introduction, and a look forward, from Estonia. Luukas Ilves, freshly appointed Chief Information Officer of the Government of […]
For this episode of the Digital Government Podcast, we figuratively fly with our microphones to Africa. Specifically, to Kenya and Nigeria – where winners of the first Africa D4D Journalism Competition are based. 175 journalists from 35 countries participated, signalling a great response to the call submissions made by the African Union – European […]
Perhaps one of the strongest displays of resistance is, also, to ensure that what should be working in normal times does so as well during exceptional circumstances. This is of course a euphemism, referring to what Ukraine is undergoing with Russian forces on its territory. In this episode of the Digital Government Podcast, we […]
It seems almost physiological that the latest tech buzzwords, with time, undergo some sort of resizing. Technology advances, consulting firms and market actors take the leap envisioning how the latest development could change everything, and then we notice how such upheavals are slower to unfold than expected – or they even underachieve, compared to the […]
AI is one of the technologies that influences the public sector service provision and also our expectations towards it. In today’s episode, we invite you to explore how are governments approaching the use of artificial intelligence in public service provision. Consider Estonia, as a case study – and let Ott Velsberg, Chief Data Officer of the […]
Today we invite you to follow the government CIO’s special edition! Two former leaders of digital transformation, Siim Sikkut from Estonia and Randall Brugeaud from Australia, cast light on the trends that governments should follow in their digital transformation plans to benefit from pandemic lessons learned. In the episode, our guests share their views […]
