Keyword: e-Services
Not just talks and panels, at the upcoming 2023 e-Governance Conference. As always, we didn’t forget about the practical side of things – workshops. One of them will focus on the design of public digital services. Designing and re-imagining public services takes effort and knowledge, but it becomes less intimidating when expert show how much […]
Sweden is perhaps one of those countries that, in international rankings on government and digitalization, you sort of expect to do well – and indeed, so they do. Estonia figures among them as well, and we regularly see the interest this draws in understanding how development takes place, where, what’s next. To take us there, […]
The title of this blog & podcast may sound like a paradox, but there is much, much more to it. In this episode of the Digital Government Podcast, we return to the Asian islands – southeast in the continent – to address public service development in Timor-Leste. Piret Saartee, a Senior Expert on Smart […]
Another year has passed. Another year in which e-Governance Academy has been involved in digital transformation projects worldwide. Most might have expected calmer waters after exiting the emergency situation of the COVID-19 pandemic. Instead, with 2022 came a number of events that saw our experts at the centre of the international scene. Executive Director […]
Based on essentially all wiki facts and general information, Brazil and Estonia could not be more different. Geographically, culturally, and socially. And still, as we luckily very often saw happen in the past years, these too have a joint meeting point – digital transformation. Interest in Estonia’s digital journey remains constant among policy and changemakers from the […]
Digital citizens in a digital Europe? We are not quite there yet, but significant steps forward have been made in recent years with eIDAS. And progress doesn’t stop at the borders of political Europe, as a bilateral agreement between the Union and Ukraine is set to enhance the mutual recognition of trust services. We hear […]
Our interviews with Chief Information Officers continue, and after Siim Sikkut (former CIO of Estonia) and Barry Lowry (CIO of Ireland), we are excited to feature Yolanda Martinez on this podcast episode. Martinez held the national CIO and Digital Strategy Coordination posts in Mexico for a total of six years – five for the […]
Let’s face it – we are more used to talk about the results achieved through digital transformation, its success stories and business cases, rather than drawbacks or failures. Despite, in any case, a growing trend of re-humanizing digitalization processes, with private change-makers and CIOs increasingly talking about drawbacks and lessons learnt too. But some needs […]
Implementing new technology, both in the public and private sectors, is often regarded as a matter of developing products and services. In addition to code itself, design thinking has recently come to play an important role in identifying users’ needs and process challenges. But some argue that tech is not just a product – […]
