Keyword: Digital skills

Civil society organizations (CSOs) are assuming growingly critical roles in a rapidly evolving digital landscape. These organizations act as intermediaries between citizens and governments, advocating for inclusive digital policies and services that cater to the needs of all. In the Western Balkans, the ICEDA (Increasing Civic Engagement in the Digital Agenda) project aimed to foster and […]

The upcoming book by e-Governance Academy, “Twenty Years of Building Digital Societies”, brings into focus the role that digitalization played in Estonia, in the countries eGA has collaborated with – and what such expertise adds to the digital development strategies of countries worldwide. Vision, sustainability, people, security. We take the long view here, in a publication […]

Preparations for the 9th e-Governance Conference are well under way, for what has come to be one of the highest level e-governance events globally. In the past few years, we addressed ever-so-salient topics such as resilience and crisis management, with the pandemic and Russia’s war in Ukraine inevitably driving the agenda. In the 2023 edition […]

Digital skills are essential for the development of a full-fledged digital society. We can – and should – expect both companies and governments to develop their services in the most user-friendly way, to actually serve customers and citizens. But how to empower people further, and give them the tools to navigate effectively the information age? […]

By Kristina Mänd   Have you considered digital vulnerability when planning a service or a project? Do you know how to design a good solution? Are you thinking creatively, flexibly and experimentally? In Tbilisi, 14 teams of civil society organisations and public authorities are designing action proposals to address the challenges digitally vulnerable citizens are encountering […]

Let’s face it – we are more used to talk about the results achieved through digital transformation, its success stories and business cases, rather than drawbacks or failures. Despite, in any case, a growing trend of re-humanizing digitalization processes, with private change-makers and CIOs increasingly talking about drawbacks and lessons learnt too. But some needs […]

  Implementing new technology, both in the public and private sectors, is often regarded as a matter of developing products and services. In addition to code itself, design thinking has recently come to play an important role in identifying users’ needs and process challenges. But some argue that tech is not just a product – […]

  Can a digital society exist sustainably without e-citizens? Who are the e-citizens – the user the e-services or something more? This is a topic we will discuss today with e-democracy expert Kristina Reinsalu. In this episode, she introduces us to the e-citizen concept and to the digital nudging in society that supports the citizens’ […]

  In this episode, IT-visionary Linnar Viik talks about the post-pandemic trends of teaching and learning at schools, and shares with us the findings from the survey he conducted among teachers and parents in Estonia. Listen to the discussion and find out how did the schools in various countries react to the lockdowns and how […]

  With the year-end approaching, we could not let this opportunity slip for a proper wrap up of 2021. Hannes Astok, Executive Director at e-Governance Academy, gladly bears the weight of this responsibility in the latest episode of the Digital Government Podcast. Remote work and cybersecurity are the topics that dominated the digital transformation landscape this […]

At the beginning of the school year, it is timely to talk about digital skills development since digital skills are one of the most critical enablers of digital transformation. In today’s episode, Kristo Vaher from the Ministry of Economic Affairs and Communication of Estonia and Cigdem Ertem (INTEL) shed light on what kind of digital skills governments need to […]

What comes in your mind when you hear someone mentioning the Pacific Islands? Probably sandy beaches, palm trees and sunshine. In this episode of the Digital Government Podcast, we go beyond the tourist attractions and take a look at the digital side of these countries. Today’s guest,  Hannes Astok, sheds light on how the governments […]

In parallel with a crisis of public health, the COVID-19 pandemic has caused great damage also to the national economy of most countries. Regardless of how hard these have been hit in terms of casualties and infection rates, lockdown measures have been enforced to different degrees almost everywhere in Europe and around the world. As a […]

At times of COVID-19, cyber hygiene became particularly important. Being more cyber aware and practising healthy cyber hygiene is what will ultimately help you keep your business or administration continuity when you need it. In this blogpost and podcast, our senior cybersecurity expert Merle Maigre shares best practices of cyber hygiene from France, Estonia, the UK  that is […]

In today’s episode, Hannes Astok and Linnar Viik shed light on the world’s best driver of digital transformation – the COVID-19 pandemic. They talk about the main obstacles in the way of a defining moment for digital transformation in many countries. We know that paper-based public services are practically useless when whole countries are shut […]