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4
Oct
2023
by Federico Plantera
Podcast 🎧 & blog: Empowering CSOs in the Western Balkans for digital transformation

Civil society organizations (CSOs) are assuming growingly critical roles in a rapidly evolving digital landscape. These organizations act as intermediaries between citizens and governments, advocating for inclusive digital policies and services that cater to the needs of all. In the Western Balkans, the ICEDA (Increasing Civic Engagement in the Digital Agenda) project aimed to foster and […]

27
Sep
2023
by Federico Plantera
Podcast 🎧 & blog: Latest trends in digital participation and civic engagement

The newly formed Competence Centre of e-Governance Academy on Governance and Engagement already has a track record of matching active citizenship with institutional dialogue, bringing citizens and administrations closer together. But let’s zoom out for a moment. We have worked on improving the relationship between public service providers and users in Georgia, Ukraine, and many […]

20
Sep
2023
by Federico Plantera
Podcast 🎧 & blog: Innovation in healthcare provision

  E-governance practitioners well know that the implementation of digital tools is essential, to enhance the provision and reach of public services. This applies across domains, from the most specific in user base to the more generalist ones. But innovation gains even further relevance when services matter to the entire population at large when it […]

13
Sep
2023
by Federico Plantera
Podcast & blog: Safeguarding Digital Systems in the Western Balkans

Digitalization is rapidly transforming democratic processes. Ensuring digital security, as a consequence, has become paramount for safeguarding free and fair elections. Countries in the Western Balkans have recognized the critical role of cybersecurity in preserving the integrity of democratic systems, but at what cost? Repeated high-profile cyberattacks over the past year have underscored the urgency […]

28
Jun
2023
by Federico Plantera
Podcast & blog: Ukraine’s digital signatures are now valid in the EU

Despite the war, despite the devastation. We saw it last year already, through the eyes and voices of e-Governance Academy’s team in Ukraine – digital transformation never stopped in the country. If anything, it picked up pace. In fact, in many ways, digital tools helped Ukrainians work and access public services despite the ongoing Russian […]

21
Jun
2023
by Federico Plantera
Podcast 🎧 & blog: Laying the groundwork for The Gambia’s digital transformation

Our journey to bring to the spotlight country cases of digital transformation from Africa does not stop. One occasion was not enough – the all-African panel featuring changemakers from the continent at the latest e-Governance Conference. After taking a trip to Uganda, we now head to The Gambia, to see how the country laid the […]

14
Jun
2023
by Federico Plantera
Podcast 🎧 & blog: Uganda’s digital transformation

  The all-African panel that took place at the e-Governance Conference 2023 brought into the spotlight country cases of digital transformation from the continent. An enlightening sessions, where everyone attending – both online and offline – got a unique chance to hear, at a glance, the most salient developments in digital taking place in Uganda […]

6
Jun
2023
by Federico Plantera
Podcast 🎧 & blog: Cyber diplomats from all around the globe will soon gather in Tallinn

  The Tallinn Summer School of Cyber Diplomacy returns for its fourth edition, keeping up the pace with global developments in diplomacy and cybersecurity. But it’s not just about the mainstreaming of cyber diplomacy as a foreign policy topic, following Russia’s invasion of Ukraine. In both war and peace times, it has become evident how […]

24
May
2023
by Federico Plantera
Podcast & blog: Thinking about the past and future of digital transformation

The upcoming book by e-Governance Academy, “Twenty Years of Building Digital Societies”, brings into focus the role that digitalization played in Estonia, in the countries eGA has collaborated with – and what such expertise adds to the digital development strategies of countries worldwide. Vision, sustainability, people, security. We take the long view here, in a publication […]

17
May
2023
by Federico Plantera
Podcast & blog: The collaborative road to innovation, in Africa

For the first time, the 2023 e-Governance Conference is set to feature an all-African panel showcasing case studies from the continent. Exactly: both moderator and speakers will present examples of inter-sector cooperation from Namibia, Uganda, and the West African region. Collaborative partnerships for digital policy implementation are core to their experience, and there we stand […]

10
May
2023
by Federico Plantera
Podcast 🎧 & blog: Data policy in the era of artificial intelligence

The ongoing conversation and development around artificial intelligence are bringing data policy back into the spotlight, as we will explore in a dedicated session at the e-Governance Conference 2023. Perhaps it’s also a signal, an indicator of how much work and care is needed before AI starts convincingly scaling to the public sector. Because while […]

3
May
2023
by Federico Plantera
Podcast 🎧 & blog: How to constantly develop and improve digital services

Not just talks and panels, at the upcoming 2023 e-Governance Conference. As always, we didn’t forget about the practical side of things – workshops. One of them will focus on the design of public digital services. Designing and re-imagining public services takes effort and knowledge, but it becomes less intimidating when expert show how much […]

26
Apr
2023
by Federico Plantera
Podcast 🎧 & blog: All the lessons from cyber warfare in Ukraine

  We are well over one year into Russia’s ongoing threat to Ukrainian state sovereignty. And from terrain to the digital sphere, it is now clearer than ever before that the aggression has been total. If, in the beginning, the war seemed to take on a more traditional, kinetic shape, cyberattacks have intensified with the […]

19
Apr
2023
by Federico Plantera
Podcast 🎧 & blog: Digital vulnerability cannot be fixed in a boardroom

Nothing about us, without us. From foundational principle of representative democracy, to inclusive approach to service design. The journey of this quote is long and spans across centuries, but gains renewed relevance today – when digitalization is ubiquitous, and public services must be designed for all, not just the ‘most’. Margus J. Klaar is a […]

12
Apr
2023
by Federico Plantera
Podcast 🎧 & blog: 20 years of technological change and transformation

A review of technological change in the past 20 years, applications and narratives, sweet birthday wishes. We have it all in this week’s episode of the Digital Government Podcast, where we head to distinguished technology experts of e-Governance Academy (eGA) for another expert chat dedicated to eGA’s 20 years anniversary. Programme Director Heiko Vainsalu meets […]

5
Apr
2023
by Federico Plantera
Podcast 🎧 & blog: Building a crisis-proof digital society in Costa Rica

Costa Rica is all but new on the world map of countries that took digital transformation as a priority. Over there, in Central America, this relatively small nation started investing in digital-related development and education already more than 20 years ago. Almost similarly to Estonia – and as similarly, they have come to create a […]

28
Mar
2023
by Federico Plantera
Podcast 🎧 & blog: Digital innovation as catalyst for social change

Preparations for the 9th e-Governance Conference are well under way, for what has come to be one of the highest level e-governance events globally. In the past few years, we addressed ever-so-salient topics such as resilience and crisis management, with the pandemic and Russia’s war in Ukraine inevitably driving the agenda. In the 2023 edition […]

22
Mar
2023
by Federico Plantera
Podcast 🎧 & blog: Two decades of lessons in digital engagement and new horizons

  Digital development has gone fast in the past two decades. Largely on its own momentum, as tools and their applications come to impact both more deeply and extensively different spheres of life. Also, due to unprecedented events and circumstances – see, the pandemic – that sped up digital adoption. The more and more topical […]

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