Author: Federico Plantera
Digital transformation of government in Central Asia, in this podcast episode, has the face of Kyrgyzstan. Almost a decade since the inception of the country’s first plans, public services are now available online for citizens, and data exchange is happening between government agencies. Something Tõnis Mäe, Senior Expert of the Digital Architecture Competence Centre of […]
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How long are two decades, when it comes to digital government? Well, very long – and with a lot of things happening. At least that is what it feels like, as the rapid pace of technological development presents governments with new opportunities, sure. But also, with challenges and risks, new elements to consider in strategy […]
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Keywords: digital transformation
Whether in population management, or more specific business processes and use cases, we can’t stress enough the significance of digital data quality. Because tidy registries equate to informed decision-making, and the possibility to build powerful tools and solutions on top of them. In this episode of the Digital Government Podcast, we expand on how ensuring […]
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Keywords: Data quality, e-Services
The past decade has seen digitalisation efforts in Latin America and the Caribbean area ramp up rapidly. Development has been fast, but not homogenous. Differing approaches across countries have created a map of digitalisation, that sees governments in the region excel at different things. So, what’s the way forward, in such a rapidly moving landscape? […]
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Crucial distinctions exist between cybersecurity and cyber defence – even more so, at times when war and conflicts seem ever-present in news headlines from all around the globe. It is only fair, then, that governments look into enhancing their cyber defence capabilities and adapt plans and policy agendas to fit a constantly changing threat landscape. […]
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Times of digital love, those we live in – as Daft Punk stated too. Practically, the entire supply chain of romance has somehow been impacted by societal digital transformation. Instant messaging, dating apps. So why not take online as well all the boring bureaucratic steps that would lead to the “yes, I do”. A podcast […]
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October is cybersecurity month. Not that in the rest of the year we are not supposed to place the same attention to safeguarding our digital spaces – that needs to be constant, ever-present. But moments like this do help us highlight, and stress once more, the importance of cybersecurity as a cross-cutting component of digital […]
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Keywords: Cybersecurity
Civil society organizations (CSOs) are assuming growingly critical roles in a rapidly evolving digital landscape. These organizations act as intermediaries between citizens and governments, advocating for inclusive digital policies and services that cater to the needs of all. In the Western Balkans, the ICEDA (Increasing Civic Engagement in the Digital Agenda) project aimed to foster and […]
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The newly formed Competence Centre of e-Governance Academy on Governance and Engagement already has a track record of matching active citizenship with institutional dialogue, bringing citizens and administrations closer together. But let’s zoom out for a moment. We have worked on improving the relationship between public service providers and users in Georgia, Ukraine, and many […]
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Keywords: engagement, Online participation
E-governance practitioners well know that the implementation of digital tools is essential, to enhance the provision and reach of public services. This applies across domains, from the most specific in user base to the more generalist ones. But innovation gains even further relevance when services matter to the entire population at large when it […]
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Digitalization is rapidly transforming democratic processes. Ensuring digital security, as a consequence, has become paramount for safeguarding free and fair elections. Countries in the Western Balkans have recognized the critical role of cybersecurity in preserving the integrity of democratic systems, but at what cost? Repeated high-profile cyberattacks over the past year have underscored the urgency […]
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